Lily-Pad
Empowering the community
Free, practical IT advice for charities and community groups.
See how I can helpI’m Phill, and I run Lily-Pad to help local charities and community groups understand their IT and feel confident using it. Bring a one-off question or come back for advice as things develop.
Based in Northborough, supporting Stamford and the surrounding area.
Getting online, keeping things up to date and knowing what you’re paying for.
I can help you choose a domain and hosting, plan a new website or understand how to improve one you already have.
If you’re looking at a supplier’s proposal, I can explain what’s being offered. I can also show you how to look after your own pages.
More about website support
Email that works for you and the people helping your organisation.
From choosing a provider and creating accounts to using a shared inbox, I can guide you through the setup and explain how it works across your devices.
I can also explain how to recognise suspicious messages and keep your accounts secure.
More about email support
Help choosing what you need and making the most of what you already have.
I can advise on computers, printers and accessories, talk you through the setup and help investigate problems that stop them doing their job.
Before you spend money on a replacement, I can help you understand whether a repair or a change of setup could solve the problem.
More about equipment support
Finding useful tools and feeling comfortable using them.
Documents, spreadsheets, surveys, image editing and video calls: I can help you choose suitable software and guide you through setting it up.
I can show you how to use it and take a look at what you already have, including future costs and opportunities to save money.
More about software support
Keeping your information organised, useful and protected.
I can help you plan clear records and show you how to update and understand the information you hold.
I can also help you choose a backup approach and take practical steps to keep your organisation’s files and records secure.
More about data & backups
I started Lily-Pad to help local organisations get sound IT advice and make their budgets go further.
My aim is to give you the clarity and confidence to look after your own everyday IT.
More about Lily-PadCharities and community groups in Stamford and the surrounding area. I’m based in Northborough.
Advice and guidance are free. More involved hands-on projects can be arranged separately, with any charges agreed in advance.
Tell me about your organisation and what you need help with.